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Platforms & Tech Support
Platform Preferences
Platform Preferences
Platform Sound Settings
You can change the platform's Market Open, Market Close, Order Fill, or Quote Alert sound by going to the Settings menu of the desktop platform or web b...
How do I remove an account from my platform?
Do you manage multiple accounts? Are you tired of the clutter? Well, then we’ve got the short article for you! To be clear, what we will explain here will a...
Why are dots covering my account number? (Privacy Mode)
What is Privacy Mode? Dots will cover your account number when enabled We were all taught to share when we were children, but there are some things in lif...
How do I customize my Account Header Detail?
Where can I view my Account Header Details? Account details display at the top of the platform in the same area where you view your truncated account numbe...
Platform Color and Light Mode
The desktop and web browser platform each have two color schemes: Dark and Light. Currently, the color scheme of the mobile platform cannot be changed. An a...
How do I change my account nickname/label and symbol?
Are you a fan of vanity plates and want to give your trading account a custom name? Or, do you have multiple accounts and wonder about the symbology behind ...
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