Tech Support

tastytrade Desktop Release Notes
At tastytrade, we strive to develop the industry's fastest, most reliable, and secure trading platform. There are four unified mediums to access our tec...
Install/Uninstall the tastytrade Desktop Platform
The tastytrade desktop platform can be installed on both PC and Mac. Please see the instructions below on how to uninstall and reinstall on both device type...
How can I sign in if a firewall is blocking me? (Proxy Host)
If your company, public, or school network firewall is preventing you from accessing the tastytrade platform, you will be glad to hear that our platform may...
Refreshing the Platform
Restarting your platform will always refresh your platform, but if you are looking to update your account activity or order statuses, just click the refresh...
Quotes Not Loading (Enabling WebSockets)
Is your computer connected to a corporate or public network that is preventing you from seeing any quote data? Then chances are, the network your computer i...
Unblocking Email Notifications
Are you having issues receiving email notifications in your inbox when a trade confirmation or account statement is ready? Or are they landing in your junk/...
tastytrade Desktop Platform Download Link
To download our trading platform, head to our homepage, tastytrade.com, navigate to the Technology section, or click here. The tastytrade desktop platform i...
tastytrade Platform Hotkeys
At this time, our desktop and web-browser platform do not have hotkeys. Our developers are aware of the demand and hope to provide it soon as they continue ...
Technical Requirements (Desktop Platform)
You don't need a supercomputer or eight monitors to run the tastytrade desktop platform. The desktop platform performs excellently on Mac or PC. Below a...
I am having trouble viewing your website, help?
We recommend using Google Chrome when using our web page, tastytrade.com. Many of our customers have shared with us that they've had the best user exper...
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