Are you having issues receiving email notifications in your inbox when a trade confirmation or account statement is ready? Or are they landing in your junk/spam folder? If you're experiencing issues, then you can tell your mailbox who's boss by forcing it to allow delivery, or more commonly known by computer nerds as whitelisting.
Depending on what email provider you are using, you may want to consider whitelisting/unblocking the email addresses below to ensure you receive all account-related documents. In most cases, you can add the email addresses listed below to your mailbox's address book to ensure delivery.
TABLE OF CONTENTS
- Clearing Firm Email Addresses
- Futures Emails (via StoneX)
- tastytrade Emails
- Unblocking Email Instructions
Clearing Firm Email Addresses
The email addresses below are used by our clearing firm when sending notifications.
|Document||Email Address Used|
Futures Emails (via StoneX)
When you trade futures or options on futures, you will receive a Daily Statement, also referred to as the tastytrade daily statement, the morning following the trading session. You can expect any futures-related documents sent by our futures commission merchant (FCM), StoneX, from REPORTS@STONEX.COM.
You can ensure you receive all correspondence sent tastytrade by adding the addresses below to your mailbox's address book.
|Trade Alerts & Account Communicationfirstname.lastname@example.org|
|Trade Fill Notifications & Alertsemail@example.com|
Unblocking Email Instructions
Below are the instructions on some of the most widely-used email services' on how to unblock email addresses.
If your email provider is not listed, then please check with your email provider’s help/support page. To learn how to manage your tastytrade email preferences such as trade notifications and promotional announcements, then please click here.