Install/Uninstall the tastytrade Desktop Platform

The tastytrade desktop platform can be installed on both PC and Mac. Please see the instructions below on how to uninstall and reinstall on both device types. 


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Beginning Friday, March 24, 2023, the tastytrade platform version 1.27.x will no longer be supported. Users must visit our technology page on tastytrade.com (Platforms > Our Technology) to download version 2.x.x, our latest version.

The new 2.x.x version of the tastytrade platform will have updated tastytrade application icons and logos.

Please uninstall the tastyworks platform (v1.27.x) before downloading and installing the new tastytrade 2.x.x version of the desktop platform.

Where to download the tastytrade Desktop Platform

To download the tastytrade desktop platform visit our technology page on tastytrade.com (Platforms > Our Technology) and click DOWNLOAD TASTYTRADE NOW.



A window will pop up within the page with more specific information on the system and network requirements. Click the red DOWNLOAD INSTALLER button to start the download. After the installation file downloads to your computer, please follow the Mac or PC installation instructions below.


Downloading the tastytrade desktop platform

The tastytrade desktop platform installation file format will slightly differ for PC and Mac users. The sections below highlight how the file will appear after it downloads to your Mac or PC.


PC Users Using Microsoft Edge or Google Chrome

When using Microsoft Edge, the browser may prompt you at the bottom of the browser below and ask What do you want to do with tastytrade-2.xx.xx.msi? Click the Save button.


After the installer file downloads, click the Run button to launch the installer.


When using Google Chrome, the browser may automatically create a shortcut at the bottom of the browser window so you can launch the installer. If a shortcut does not appear, it may be in your Downloads folder or wherever you direct your downloads. The installation file will have a small tt logo  accompanying the filename. Launch the installer file by double-clicking to start installing the program.


Mac Users

When downloading the tastytrade desktop platform to your Mac, the file should appear at the bottom of your browser window so you can open it to install it. If you do not see the installation file at the bottom of your browser, it may be in your Downloads folder.


Before installing the new tastytrade 2.0 platform, please make sure to uninstall the tastyworks/tastytrade 1.XX application from your computer.


PC Uninstall Instructions

To uninstall the tastytrade desktop platform from you PC, please follow the step-by-step instructions below:

  1. From the Start Menu, open the Control Panel.
  2. Locate "Uninstall a program," typically it is located beneath "Programs."
  3. Select the tastytrade application and click “Uninstall.” You will find a tastytrade (tt) icon (or tw red dot icon when upgrading to version 2.x.x). 
  4. Windows will proceed to uninstall the tastytrade platform from your computer.

PC Installation Instructions

The step-by-step instructions below cover installing the platform after the tastytrade platform installation file downloads to your PC.

  1. Open the tastytrade installation file (tastytrade-2.x.x.msi). Version 2.x.x of the tastytrade platform will have a tt logo  instead of a red dot.
     
  2. If prompted, Do you want to allow this app to make changes to your device? select Yes. Version 2.x.x of the tastytrade platform will have a tt logo instead of a red dot.
     
  3. Select the destination where you want to save the program. Typically, it will save into your Program Files. Click Next > to proceed. 
  4. The next window shows install initiation, progress, and when complete. 
  5. Accept the License Agreement by clicking the radio button, then click Next >.
  6. After you agree, a window pops up, and a progress bar will appear. The software is communicating with our servers and downloading the latest version of the tastytrade application.

    Please Note: This window may stay on the screen for a moment, depending on your internet connection speed. Do NOT quit or STOP the process, as this will lead to issues with the platform installation.
     
  7. Once the latest version downloads, the platform login window will appear. You will know if you are on the latest version (v2.x.x) by referring to the version number at the top of the platform. Enter your username and password. Once you input your credentials, click SIGN IN, and you are in!


Mac Uninstall Instructions

Please follow the steps below to uninstall the tastytrade (or tastyworks) desktop application from a Mac.

  1. You can find the tastytrade Application file (or the tastyworks application file if upgrading to version 2.x.x) in your Application folder (tt logo). You can open your Applications folder by heading to the Finder.

    You will find a tastytrade (tt) icon (or a tw icon if upgrading to version 2.x.x).
  2. Click the icon once and drag the icon to your trash can. Alternatively, after selecting the application, you can use the keyboard shortcut (⌘  + delete) to place the application in your Trash Can. 
  3. Empty your Trash Can by right-clicking the trash can icon in your dock and selecting Empty Trash.


Mac Installation Instructions

  1. Locate and launch the tastytrade installation file. It will be in the Downloads folder or wherever you direct your downloads from your browser. The file will have the name tastytrade-2.xx.x and a .dmg file extension. 
  2. Once you locate the installer file, please open the .dmg file.
  3. Click Agree to the end-user License Agreement.
     
  4. Click on the tastytrade icon (tt logo) in the next window and drag it into the Applications folder. This will copy the tastytrade platform to your Applications folder, as illustrated below. Version 2.x.x of the tastytrade platform will have a tt logo instead of a red dot.


  5. At this point, you will want to eject the tastytrade-2.xx.xx.dmg icon from your desktop. You can do this by selecting the icon and pressing ⌘  + e or by clicking it once and dragging the icon into the trash can.

    Please Note: The file docked on your desktop is an installation file, not the actual program. Once the installer file is in the trash can, it will disappear from your desktop.
     
  6. To launch the platform, open your Applications folder by heading to Finder . You will find the tastytrade icon, which has a tt icon. Version 2.x.x of the tastytrade platform will have a tt logo instead of a red dot.

    To add an application shortcut to your dock, click and drag the tt icon directly into your dock from the Applications Finder window to add it, as shown below. (To remove the old tastyworks shortcut from the dock, right-click on the icon shortcut and go to Options > Remove From Dock).
  7. Launch the tastytrade platform by double-clicking the tastytrade icon in the Applications folder or single-click if it is in your dock.
     
  8. Since this may be the first time you are launching the platform, your computer may prompt you about whether or not you want to open this file. Click “Open” to run the tastytrade platform. This notification will only appear once, as it is just a safety precaution.
  9. Once you click OPEN, a window will appear with a progress bar. The version number you see will vary.


    The software is communicating with our servers and downloading the latest version of the tastytrade application.

    Please Note: This window may stay on the screen for a moment, depending on your internet connection speed. Do NOT quit or STOP the process, as this will lead to issues with the platform installation. 


  10. Once the latest version is downloaded, the platform login window will appear. You will know if you are on the latest version (v2.x.x) by referring to the version number at the top of the platform. Enter your username and password. Once you input your credentials, click SIGN IN.