Tech Support

Desktop and Web Browser Platform Differences
Although you can trade and access your portfolio using either platform, both have their differences. If you're wondering which one you should use, then ...
Does the tastytrade platform work when I travel internationally?
tastytrade not only works well when you're at home, but it also travels well too! The tastytrade desktop platform will launch as long as you have a stab...
Remote Session (Zoom)
Did a tastytrade support rep request to do a remote session with you? Click the link below to reach our remote session portal. You will need a 9-digit code ...
How do I unsubscribe from TestFlight notifications?
To stop receiving notifications from TestFlight indicating a new tastytrade mobile app is available for testing, please follow the step-by-step instructions...
How to adjust the size of your platform display
Is the text looking a bit small on the desktop trading platform? Or, is the text too big? Whatever your preference is, you can quickly adjust the zoom facto...
Clear Cache
Before performing the steps below, please first sign out and close the tastytrade platform.  Windows (PC) Steps to remove and clear the tastytrade cach...
IP Bans
If you are experiencing issues connecting to tastytrade using a proxy or VPN, you should check the proxy/VPN settings, ensure that the proxy is not being bl...
Web Browser Platform Release Notes
tastytrade Web Browser Updates November Advanced Strategy Builder Set up and customize trading strategies with our newly implemented Advanced Strategy Bui...
tastytrade Mobile Release Notes
At tastytrade we strive to develop the industry's fastest, most reliable, and secure trading platform. There are four unified mediums to access our tech...
2
-  of  19